Instant Messaging and Mobile Chat for Collections

The lastest iNews of Arial International, USA consulting firm managed by the international expert in Payment and Collections strategies Astrid Rial, includes some checklists for Collections very interesting and new based on Multi-Channel approaching: IVR, Mobile Instant Messaging and Chat or V-Drop.

Read complete iNews (only avaliable in Spanish) here.

Astrid Rial at Twitter @AstridRial.