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Success cases

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"Conseguimos resultados; comprueba la calidad de las soluciones"

La calidad traducida en resultados medibles y en la mejora permanente de la experiencia de cliente

2
Jun

Mobile telephone operator: increase of 6 percentage points in its debt recovery ratio, in 6 months

By Nacho

A mobile telephone operator outsources its early debt and default recovery service for the consumer, self-employed and SME segments, and commissions Gemini to manage a significant part of its portfolio in Spain. Client and Gemini set the challenge of achieving a relevant increase in the recovery rate in the shortest possible time. The strategy and ...
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